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Avon Website Review & Ratings + Avon Coupons

Avon: Products & Services

Avon offers beauty products and personal care products to men, women, and children, worldwide.  Avon is the world's largest direct seller and a leading beauty company.  Avon offers fragrances, skincare, bath and body products, makeup, and hair care products as well as a selection men's grooming products, tools, hair products, and antiperspirants.  You can create an Avon  wishlist here.  To view any of the current Avon brochure offerings, click hereAvon is headquartered at 1345 Avenue of the Americas in New York, New York, 10105.  Their fax number listed on the BBB website is (212) 282-6533

Avon: Company Background

Avon began with David McConnell, a book salesman who went door to door peddling books in the late 1880's.  He gave homemade rose oil perfume out to his customers as a complementary gift.  The perfume samples were loved much more than the books.  He decided to give up selling books and to put his sales where the money was; he then launched a perfume company with his wife, Lucy. Their first product was The Little Dot Perfume Set.  It included 5 scents: rose, lily of the valley, violet, hyacinth and heliotrope.   The business was dubbed California Perfume Company.

The McConnells' company began to grow rapidly.  Their first representative was hired in New Hampshire.  It was decided that direct sales was the best way to sell products. In 1896, California Perfume Company's first catalog was generated.  It was a text description of perfumes sold with no pictures.  In 1905, the company performed well enough to print the company's first color catalog.  

Mr. McConnell died in 1937.  David H. McConnell, Jr., Mr. McConnell's son, renamed company.  The company, at this point, sold much more than just fragrances.  It made sense to change the name.  In 1939, David began to call the company Avon as a tribute to his favorite playwright, Shakespeare, who used to lived in Stratford Upon Avon in England.  In 1954, Avon launched its famous "Avon Calling" TV ad campaign.  In 2003, Avon launched a new line of cosmetics called, "Mark"

Avon: Customer Feedback & Reviews
Avon Anew Clinical PRO Line Eraser Treatment has been reviewed 63 times on Amazon.  The average customer review gives the product 3 out of 5 stars.  Avon Moisture Therapy Intensive Healing & Repair Hand Cream has been given a rating of 9.1 at Totalbeauty based on 68 unbiased consumer reviews.  Shespeaks.com consumers have given Avon Anew Genics Treatment Cream a rating of #5, overall in the skincare ratings section.  5 out of 11 recommended the product.

Avon Advanced Retexturizing Peel has been reviewed on Smartskincare.com and has been rated as excellent with its benefits listed as "removed dry/rough skin without being too harsh.".  Its drawbacks are stated to be, "could sting a bit on broken skin.".  The review details state, "I really like how easy it is to apply the peel and how gentle but effective it is. You apply the peel using a pad that is pre-soaked in the peel solution. There is plenty on the pad for your face and neck. I rub any extra on the top part of my hands to help exfoliate and soften them as well.

What I especially like is how effective it is. Within a day or two, fine layers of skin start to peel or flake off. Moisturizer hides it and helps with the process. It is recommended that you use it every other day, but I found that after the first few weeks, you can stretch this time out a bit. I would also recommend Avon Micro-Exfoliant face scrub for helping remove the dry skin after using the peel. It is the best scrub that I've tried. It contains a lot of very fine and granular scrubbing beads - not just a few bumpy grains in a primarily lotion based product.".  The reviewers conclusion is that, "I would highly recommend these two Avon products and I am not an Avon rep.".  The reviewer paid $25 for this product.

Avon Customer Service is ranked 253 out of the 608 companies that have a CustomerServiceScoreboard.com rating with an overall score of 40.09 out of a possible 200 based upon 90 ratings. This score rates Avon customer service and customer support as disappointing.  82 negative comments out of 90 total comments were made, 91.11% of the total comments concerning Avon on the consumer feedback site.  Positive comments totaled 8 positive comments out of 90 total comments, 8.89%.
Avon: Business Credibility & Trustworthiness

Avon is listed with the BBB and has been accredited since August 8, 1949.  They are a long-standing company with a long-standing grade of A+.  This is on a scale through The Better Business Bureau of A+ to F, A+ being the optimum grade a company can receive.

Avon had 36 complaints through The BBB with advertising and billing issues, 84 billing and collection issues, 30 delivery issues, 3 warranty/guarantee issues, and 146 issues with products or services.  This number is small when you consider the number of satisfied customers and the volume of customers Avon has served since 1946.  They have a total of 299 closed BBB complaints.  All complaints have been resolved that have been lodged with the Better Business Bureau. 

Avon: Website Popularity & Google Ranking

There are 3,713 sites with a better three-month global Alexa Traffic Rank than Avon.com. While Alexa estimates that 37% of the site's visitors are in the United States, where it is ranked 1,867, it is also popular in Kazakhstan, where it is ranked 543. Compared with internet averages, the site's audience tends to be female; it also appeals more to Caucasians browsing from home who have no postgraduate education and are parents.  Additionally, Avon.com has attained a United States Quantcast Traffic Rank of 234 as well as a Compete Traffic Rank of 586 in The United States and has a Google Page Rank of 5.  

Avon: Social Media Presence

Avon maintains a Facebook page that has gained an amazing 970,232 likes.  The cosmetics and personal care direct-seller also has a Twitter account from which they have tweeted 3,261 times.  They are following 652 Twitter profiles and have 49,458 of their own personal Twitter followers.  You can find Avon on their personal YouTube video channel that has attained 7,025 subscribers and a large video viewing audience, which have given the channel 824,107 video views.  In addition, you can view Avon's Tumblrblog here

Avon: Website Security & Safety

Google Safe Browsing has assessed Avon.com for safety of your computer, financial, and personal information.  The site is not listed as suspicious with the trusted diagnostic tool.  Part of this site was previously listed for suspicious activity 20 times over the past 90 days.  Google tested 1,049 pages on the site over the past 90 days, of which 11 pages resulted in malicious software being downloaded and/or installed without user consent. The last time Google visited this site was on March 15, 2013 and the last time suspicious content was found on this site was on February 14, 2013.  Malicious software was hosted on 3 domains, including Wasshari.org, Avonpromo.ge, and Spiritus-mma.site11.com.  1 domain appears to be functioning as an intermediary for distributing malware to visitors of this site, Avonpromo.ge.

Avon: Pricing & Packages
Avon offers their Ultra Color Rich Lipstick for $7.  Mary Kay's Creme Lipstick, which is a comparable product sells for $15.  Avon Glazewear Intense Lip Gloss Mini sells for $.99.  This is quite similar to Burt's Bees Lip Shimmer, which sells for $5.  Avon offers Foot Works Healthy Cracked Heel Cream Bonus Size for $6.  Similarly, The Body Shop, offers its Peppermint Cooling Foot Lotion for $16.
Avon Secrets to Keep Eau de Toilette Spray regularly sells for $16.50.  This is a scent that is a blend of fruits and florals. It offers a mixed scent that includes sweet apple and juicy strawberry with a passionate heart of jasmine.  A similar scent, Bath and Body Works' Carried Away Eau de Toilette regularly sells for $29.50.  This Eau de Toilette includes a blend of lush raspberries and juicy pear nectar with white jasmine and whipped vanilla. 

Avon: Shipping Rates & Policies
Shipping Information

If you choose to have your order shipped directly to your home, the following applies:
  • All items in your order must be sent to a single "ship to" address.
  • In-Stock items ship within 24-48 hours after the order is received.
  • Avon will send shipping confirmation to the e-mail address on file when the order ships.
  • Your credit card will be billed only for the items shipped.
  • You may request Standard Ground, Expedited 2-3 Business Day Delivery or Expedited Next Business Day Delivery.
  • Expedited shipping orders are shipped by 12:30 pm, EST, Monday through Friday
  • Orders placed on a holiday will be shipped out the same business day.
  • Expedited orders placed after 12:30, pm, EST will be shipped the following business day.
  • A valid United States address is required for all deliveries.
International Orders
  • Avon does not ship orders outside of the United States. 
  • Customers in Guam and the United States Islands can order products for delivery through an Avon Representative.
  • To order with a credit card with an international billing address for shipment to one of the 50 states, call (513) 341-2792.
    • A Customer Service Agent will assist you with your order.
Shipping and Handling Charges
  • Standard Ground 4-7 Business Days $5.95 
  • If you are eligible for a Free Shipping offer, the Standard Shipping rate of $5.95 will be waived.
  • Free Shipping Offers do not apply to Next-Day or Express Shipping methods.
  • Expedited 2-3 Business Day Delivery $15.90
  • Expedited Next Business Day Delivery $20.90
Shipping to Alaska or Hawaii
  • Orders shipped to Alaska or Hawaii are not eligible to receive free shipping.
  • An 15% of merchandise total charge will be applied to these orders for Alaska and 12% for Hawaii.
    • The minimum charge is $7.
  • Orders to Hawaii and Alaska containing products with hazardous ingredientsare assessed a $15 surcharge.
Avon: Payment Methods Accepted

Avon uses PayPal as their payment processor. 

PayPal allows you to make payments using your PayPal Balance, bank account, credit card, PayPal Credit, or debit card.

When you make a payment, if you have not chosen a preferred payment method, PayPal will fund your transaction in this order:

  • PayPal Balance
  • Instant transfer from your bank account (if eligible)
  • PayPal Credit (Bill Me Later, PayPal Extras Card, or PayPal Smart Connect)
  • Debit card
  • Credit card
  • eCheck (a delayed transfer from your bank account - may result in significantly slower shipping by seller.
State and Local Taxes
  • Internet sales are not specifically exempt from sales & use taxes.
  • Avon has activities in each state of the United States that subject it to state and local laws imposing sales tax collection.
    • Therefore, Avon is required to collect tax on merchandise sold via the Internet or otherwise.
  • The appropriate taxes (based on the "ship to" location) will be added to your order.
    • This dollar amount won't appear on your ordering screen.
  • State and local sales taxes will appear in the shipping confirmation e-mail sent to you once your order has shipped.
  • State and local sales taxes are based on the subtotal after any shipping and handling in all states with the exception of ID, IL, MA, NJ and OK, where tax is based on the merchandise total only.
Avon: Returns, Refunds & Exchange Policy

Avon will exchange your item or refund the full price if you choose to return it.

  • Return information is written on the back of the invoice included with your order. 
  • Fill out the form and return it with your item.
  • All refundable products must be returned within 2 months from the delivery date and be accompanied with a receipt.
  • If you don't have your invoice or need help, call Avon Customer Service toll free at (800) 265-2866.
    • Their business hours are Monday through Friday from 9 am to 7 pm, EST.
Avon: Product images & screenshots
Avon Coupons
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Comments (1)

i will puy a lot of avon product it's very good product

strawberry blonde hair dye

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Get Free Shipping on $30+ Order @ Avon
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